lead forensics analytics

Customer Onboarding Specialist

About the role...

Salary: Competitive + excellent benefits package

We are looking for a high caliber individual to support both our Sales and Compliance Teams in a crucial role ensuring that new customers are engaged with in order to complete Compliance process efficiently and appropriately. This is a great opportunity for an ambitious, self-starter to join our growing team.

The details...
  • Pro-actively managing the CDD collection process
  • Identifying and communicating CDD requirements for a range of different clients
  • Ensuring accurate client information is entered and maintained.
  • Request further information from clients on an ad-hoc basis
  • Working with both the Sales Team and Compliance to ensure the right clients are on boarded whilst identifying and documenting any concerns
  • Working closely with Sales to convey the right CDD information and requests to customers, following up on these requests to obtain complete CDD Files.
What skills & experience do I need?

Some experience of CDD within a payments environment is preferred

  • Pro-active and client orientated
  • Great telephone manner and positive communication skills
  • Excellent attention to detail
  • Computer literacy and ability to use Microsoft Excel, Word and Power Point
  • Self-motivating, organised and efficient
  • Strong ability to communicate with customers, explaining our requirements and supporting their
  • understanding of the CDD process
  • Professional demeanor whilst full of character
  • Excellent communication skills both written and verbal
  • Excellent team working skills, ability to manage own workload and tenacious attention to detail
  • Comfortable working in a start-up environment
  • Have an interest in the payments, financial services, technology or FX industry
What to do next...

If this sounds like you and you’re looking to join a company that offers health, dental, and vision cover as well as a competitive pension, income protection & life assurance scheme, 25 days annual leave each year plus a day off for your birthday AND team drinks & snacks every Friday, then get in touch! - [email protected].
To all recruitment agencies: Currencycloud does not accept agency CV’s. Please do not forward CV’s to us. Currencycloud is not responsible for any fees related to unsolicited CV’s.

Apply here