Regulation

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Last updated: 29 July 2020

Currencycloud is regulated in Canada, Netherlands, the United Kingdom and the United States. Continue reading to find specification information about which licenses we hold and where exactly we hold them.

 Canada

The Currency Cloud Limited is authorized by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) for the issuing of electronic money with Money Services Business (MSB) registration number M14700991.

 Netherlands

Currencycloud B.V. is authorized by De Nederlandsche Bank (DNB) for the issuing of electronic money with Relation number DNB: R142701.

United Kingdom

The Currency Cloud Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 and the Payment Services Regulations for issuing of electronic money and the provision of payment services with FCA registration number 900199.

 United States

Services may be provided in the United States under sponsorship by Community Federal Savings Bank, to which The Currency Cloud Limited is a service provider, or by The Currency Cloud Inc., pursuant to the money transmitter regulations of the various States where it is licensed. NMLS ID: 1428924.

The Currency Cloud Inc. is registered with FinCEN under registration number 31000112572477, and is licensed for money transmission in the following states.

StateRegulator AgencyLicense
Alaska

Division of Banking & Securities

500 W. Seventh Ave, Suite 1850 Anchorage, AK 99501
907-269-8140
11235
Alabama

State Banking Dept of AL

P.O. Box 4600, Montgomery, AL 36103-4600
334-242-3452
SC-547
Arizona

Arizona Department of Financial Institutions

2910 N 44th Street, Phoenix, AZ 85018
945826
Arkansas

Arkansas Securities Dept

Heritage West Building 201 East Markham, Suite 300, Little Rock, AR 72201
501-324-8688
112326
California

California Department of Financial Protection and Innovation

1515 K Street, Suite 200, Sacramento, CA 95814
1-866-275-2677
2658
Connecticut

Connecticut Department of Banking Consumer Credit Division

260 Constitution Plaza, Hartford, CT 06103-1800
860-240-8206
MT-1428924
Colorado

Colorado Department of Regulatory Agencies

1560 Broadway, Suite 925 Denver, CO 80202
500255
Delaware

Delaware Office of the State Bank Commissioner 

555 E. Loockerman St, Ste 210, Dover, DE 19901
302-739-4235
026473
District of Columbia

DC Dept of Insurance, Securities and Banking Bureau

810 First Street NE, Suite 701, Washington, DC 20002
202-727-8000
MTR-1428924
Florida

FL Office of Financial Regulation

200 East Gaines St., Tallahassee, FL 32399
850-410-9895
FT230000163
Georgia

Georgia Department of Banking and Finance

2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565
770-986-1633
59870
Idaho

ID Dept of Finance

Consumer Finance Bureau/Securities Bureau 800 Park Blvd Ste 200, Boise, ID 83712
208-332-8000
MTL – 188
Illinois

Illinois Dept of Financial and Professional Regulation Division of Banking

100 W. Randolph Street 9th Floor, Chicago, IL 60601
844-768-1713
MT.0000313
Indiana

IN Dept of Financial Institutions, Consumer Credit Division

30 South Meridian Street, Suite 300, Indianapolis, IN 46204
317-232-3955
Iowa

Iowa Division of Banking

200 E. Grand Avenue, Suite 300, Des Moines, IA 50309
515-281-4014
2015-0192
Kansas

Office of the State Bank Commissioner

700 SW Jackson, Suite 300, Topeka, KS 66603
785-296-1744
MT-0000312
Kentucky

Kentucky Department of Financial Institutions

1025 Capital Center Drive, Suite 200, Frankfort, KY 40601
800-223-2579

SC361499
Louisiana

Louisiana Office of Financial Institutions Non-Depository Division 

PO Box 94095, Baton Rouge, LA 70804-9095
225-925-7762
41933054F
Massachusetts

Massachusetts Division of Banks Non-Depository Institution Supervision Unit

1000 Washington Street, 10th floor Boston, MA 02118-2218
617-956-1500
FT1428924
Maine

Maine Bureau of Consumer Credit Protection Bureau of Consumer Credit Protection

35 State House Station, Augusta, ME 04333
207-624-8527
NMT1449384
Maryland

Maine Bureau of Consumer Credit Protection Bureau of Consumer Credit Protection

500 North Calvert Street, Suite 402, Baltimore, Maryland 21202
12-1428924
Michigan

Michigan Department of Insurance and Financial Services

530 W. Allegan St. 7th Floor, Lansing, MI 48933
877-999-644
MT0021415
Minnesota

Minnesota Commerce Department

85 7th Place East, Suite 280, Saint Paul, MN 55101
651-5391703
MN-MT-1428924
Mississippi

Mississippi Dept of Banking and Consumer Finance

Mortgage Division, PO Box 12129, Jackson, MS 39236
800-844-2499
2877
Missouri

Missouri Division of Finance

PO Box 716, Jefferson City, MO 65102
573-751-4243
MO-19-7884
Montana

Montana Division of Banking and Financial Institutions

301 S. Park Ave, Suite 316 Helena, MT 59601
406-841-2920
Nebraska

Nebraska Department of Banking and Finance

PO Box 95006, Lincoln, NE 68509
402-471-2171
1428924
New Hampshire

New Hampshire Banking Department

53 Regional Drive, Concord, NH 03301
22171-MT
New Jersey

New Jersey Department of Banking and Insurance

20 West State Street, 8th Floor Trenton, NJ 08608 
609-292-7272
1803539 C22
New Mexico

New Mexico Financial Institutions Division Mortgage Unit

2550 Cerrillos Road, 3rd Floor, PO Box 25101 (87504) Sante Fe, NM 87505
505-476-4519
5079241
North Dakota

North Dakota Department of Financial Institutions – Consumer Division

2000 Schafer Street, Ste G, Bismark, ND 58501
701-328-9933
MT103257
Ohio

Ohio Division of Financial Institutions / Division of Financial Institutions Consumer Finance Licensing

 
77 South High Street, 21st Floor, Columbus, OH 43215
614-728-8400
MT 100-116
Oklahoma

Oklahoma Dept of Consumer Credit Licensing

3613 NW 56th Street, Suite 240 Oklahoma City, OK 73112
405-521-3653
OKDOB001
Oregon

Oregon Division of Financial Regulation

350 Winter Street NE, Room 410, Salem, OR 97301
503-378-4140
MTX-30173
Rhode Island

State of Rhode Island Department of Business Regulation / Division of Banking

 
1511 Pontiac Avenue, Building 69-2, Cranston, RI 02920
401-462-9503
20183673MT
South Carolina

South Carolina Consumer Finance Division of the Board of Financial Institutions

1205 Pendleton Street, Suite 306 Columbia, SC 29201-3756
803-734-2020
South Dakota

South Dakota Division of Banking

1601 N. Harrison Avenue, Pierre, SD 57501
MT-2143
Tennessee

Tennessee Department of Financial Institutions

312 Rosa L. Parks Ave, 26th Floor, Nashville, TN 37243
615-741-0351
1428924
Utah

Utah Division of Real Estate

160 East 300 South, Second Floor, Salt Lake City, UT 84111
801-530-6297
133
Vermont

Vermont Department of Financial Regulation

 
Banking Division 89 Main Street Montpelier, VT 05620-3101
802-828-3307
MT 100-116
Washington

Washington Department of Financial Institutions Division of Consumer Services

PO Box 41200, Olympia, WA 98504-1200
360-902-8703
550-MT-111765
Wisconsin

Wisconsin Dept of Financial Institutions

201 W. Washington Ave, 5th Floor Madison, WI 53703
608-261-7578
West Virginia

West Virginia Division of Financial Institutions

900 Pennsylvania Avenue, Suite 306 Charleston, WV 25302-3542
304-558-2294
WVMT-1428924
Wyoming

Wyoming Division of Banking

Herschler Building, 3 West, 122 West 25th Street, Cheyenne, WY 82002
307-777-7797

Alaska

Alaska Division of Banking & Securities

For Alaska Residents Only:

If your issue is unresolved by The Currency Cloud Inc., please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Formal complaints must be in writing, please download the form here.

Formal complaint forms may be submitted via:

  1. Fax: (907) 465-1230
  2. Email: msb_licensing@alaska.gov
  3. Mail: Division of Banking & Securities, P.O. Box 110807 Juneau, AK 99811-0807

If you have any questions regarding formal complaints, please call (907) 465-2521.

Please note that this license does not cover the transmission of virtual currency.

California

California Department of Financial Protection and Innovation

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight:

Department of Business Oversight Consumer Services 1515 K Street, Suite 200 Sacramento, CA 95814 Tel: 1-866-275-2677 Email: consumer.services@dbo.ca.gov

Colorado

Colorado Division of Banking

CUSTOMER NOTICE

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT:

  • You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
  • If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY:

All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 Email: DORA_BankingWebsite@state.co.us Website: www.dora.colorado.gov/dob

Florida

Florida Office of Financial Regulation

For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:

Florida Office of Financial Regulation 200 E. Gaines Street Tallahassee, FL 32399-0376 Tel: 1-800-848-3792

Illinois

Illinois Department of Financial and Professional Regulation

For consumer complaints, please contact:

Illinois Department of Financial and Professional Regulation Division of Financial Institutions 320 W. Washington Springfield, IL 62786 Tel: 1-855-351-2274

Indiana

Indiana Department of Financial Institutions

The Currency Cloud Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

Maryland

Maryland State Bank Commissioner

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding The Currency Cloud Inc., at:

500 North Calvert Street, Suite 402, Baltimore, MD 21202 or at 1-888-784-0136.