How can we help you? Support Whether it’s getting the best out of our platform, or help with a transaction, our team of experts are on hand to help you. Ask us a question or browse through our support articles to find the information you need. Support articlesBrowse help articles, guides and FAQs CurrenciesList of currencies we can convert FX timelinesCut off times for exchanging currencies Currency pairsList of currency pairs that we support Payment guidesComprehensive country guides to making cross-border payments Collection guidesA full list of details for each of the collection currencies Payment timelinesA full list of cut off and delivery times for making payments Release NotesAdditions, changes, new features and fixes to the Currencycloud Platform Permitted jurisdictionsCountries included in our permitted jurisdictions Sanctioned countriesCountries that we do not support payments to PSD2 and SEPA countriesA full list of countries and territories relating to PSD2 and SEPA Holiday calendarImportant operational dates for our platform GlossaryOur repository of commonly used financial and technical terms Can’t find what you’re looking for? Contact our support team for general support or our technical support team for help with the API or platform.