I have booked with the wrong conversion date, how do I change the date?

If you’ve booked a conversion with the wrong conversion date, you can change this by clicking on the ’Date Change’ button on the conversion details page of the relevant conversion. A screen will be presented where you can define the new conversion date. Before the date change is executed a quote of how much this change will cost will be provided on the screen. After the date change is executed, the confirmed cost will also be presented.

See Conversion Date Change section for Currencycloud Direct or APIs for more details.

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