August 12, 2019

Boosting capabilities and customer experience for Clearshift

Clearshift was born in the wake of the 2008 financial crisis and the resulting disillusionment over a lack of transparency in financial markets.

It was founded on a two-fold belief that firstly, hiding fees in flexible market spreads is a business model that is outdated and unfair. And secondly, that customers should always know exactly how much they will be charged for a financial transaction. Clearshift offers simplified B2B foreign currency payments that are quick and painless to process with a clearly disclosed and set low true cost.

Since launching in 2012, Clearshift has worked with SMEs, non-profits and asset managers, facilitating thousands of safe and simple foreign currency transactions valued at over US$1.5 billion.

Challenge

Clearshift is an ambitious company, with ambitious customers, so needed a payments provider with liquidity and conversions in a number of different countries and territories to support clients’ growth.

With many clients making payments online in EUR for their customers, there was a real need for better rates and capabilities within the Eurozone as we were unable to receive domestic EUR payments. Without a local clearing account to collect funds in the European Union, this was a challenge. Further, there was also a desire from our partners to simplify their payments from within the US market.

Ari Dobner CEO, Clearshift

Results

Since working with Currencycloud, Clearshift has transformed its payments infrastructure, adding extra value to its customer offering with quicker, simpler conversions, collections and access to FX rates. The whole payments ecosystem has been added to and refined, with Clearshift’s customer experience front and centre.

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